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Updated on: October 20, 2025 / 4:54 PM EDT / CBS News

Internet users on Monday afternoon continued to report issues with platforms that rely on Amazon Web Services, hours after Amazon's cloud computing unit said it was recovering from an outage that started earlier in the day. 

The Amazon division provides remote computing services to many apps, websites, governments, universities and companies. Early Monday, users reported issues with Snapchat, Roblox, Fortnite, online broker Robinhood, the McDonald's app and many others, according to Downdetector, a website that tracks online outages. 

Even Amazon's own services weren't immune. Users of the company's Ring doorbell cameras and Alexa-powered smart speakers posted on DownDetector that they weren't working, while others said they were unable to access the Amazon website or download books to their Kindle.

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Google Cloud vs AWS: Who Uses Them?

AWS has more expertise and implementation in the cloud sector due to it being created much earlier than the majority of cloud providers, including GCP, and this has led to greater community support. Because of this, AWS has more well-known clients, including companies like Netflix, Airbnb, Unilever, BMW, Samsung, Xiaomi, Zinga, and others.

Whereas AWS's early establishment and greater experience have helped it attract many high-profile clients, GCP has grown its clientele and user base as a result of providing the same infrastructure that Google Search, YouTube, and other Google products utilise.

This was a more than sufficient justification for numerous cutting-edge companies, like HSBC, PayPal, 20th Century Fox, Bloomberg, Domino's, and others, to choose GCP.

AWS vs Google Cloud: Security

One of the many crucial factors to take into account when selecting a cloud service provider for your company is security.

The following are the factors to consider when selecting a cloud service provider:

Controls, procedures, rules, and technology

Although Google Cloud and AWS are both known for providing cutting-edge cloud security, we have provided a detailed analysis of how the two companies protect their cloud:

Security of their cloud: The underlying infrastructure of their cloud platform includes security features that help to protect by default.

Cloud security: By using additional security services and products that are offered in their cloud platform, you may improve the protection of your apps and data.

Security anywhere: By extending security capabilities outside their cloud platform with protocols like encryption, this primarily relates to protecting your assets regardless of location.

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